How to get an upgrade
You're in the queue to catch your flight and the person in front of you seems to have a huge grin on their face. Then you overhear the air steward telling that person they'll be flying first class when they've only paid for an ordinary ticket.
How did that happen? And why is it never you that gets upgraded from economy to first class? We satisfy your curiosity at last and give you those insider tips on how to fly in style without forking out for it.
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