Rex Features


British Airways is the nation's favourite airline, according to a Skyscanner survey.

The airline hit the top spot for its on-board experience, food and drink offerings and style.

Low-cost airline Norwegian came second in the poll by the travel search website site and was named the best value airline.

The survey of 4,000 UK airline passengers found that travellers were impressed by British Airways' in-flight meals and drinks, the experience on-board (including airline cleanliness and comfort), its style and customer service - enforcing its 'To Fly. To Serve' motto.

However, Norwegian pipped British Airways to the post in the category of 'best value for money'. The low-cost airline also placed in the top three for on board experience, customer service and style.

Nordic airlines also saw success with SAS, the national airline for Sweden, taking second place for its food and drink and third place for style.

Low-cost giant easyJet came second for best value, with British Airways taking third place, while Ryanair failed to make it to the top five.

Skyscanner's Mary Porter told AOL Travel UK: "Being a superbrand and one which Brits are very proud of, it's perhaps not surprising that British Airways has scooped the top spot in our survey, although I imagine the airline will be especially pleased to have ranked so well in the value for money category.

"However it is particularly interesting to see such strong results for a far less well-known airline, with Norwegian taking second place and goes to show that low cost does not necessarily mean an inferior product or service. This will of course be very positive news for those anticipating booking onto its first transatlantic routes from the UK later this year."

Best food & drink Best customer service Best on-board experience Best style Best value for money
1 British Airways British Airways British Airways British Airways Norwegian
2 SAS Norwegian Norwegian Norwegian easyJet
3 Lufthansa Fly Thomas Cook Lufthansa SAS British Airways
4 Norwegian Lufthansa SAS Lufthansa Jet2
5 KLM Monarch KLM Fly Thomas Cook Monarch

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